Blogs
AI
Today, Artificial Intelligence (AI) is more focused on performing a single task very smartly rather than providing a comprehensive solution covering many areas that require intelligence. Research firm Gartner predicts that by 2020, AI will be pervasive in almost every new software product and service and that it will be a top five investment priority for more than 30 percent of CIOs. Today’s AI in the communications service provider (CSP) space is primarily focused on machine learning—a branch of artificial intelligence that focuses on the development of intelligent computer programs with the capacity to predict. These programs can learn autonomously by training themselves using historical data and can improve when exposed to new data.
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AI
Artificial Intelligence. The words themselves sound complex, and that may be off-putting to communications service providers (CSPs) struggling to determine how AI might help their business grow. There are so many questions for service providers … Why should you care about AI? Why now? What are some of your peers doing in the AI space? What are the challenges and barriers in adoption of AI? Where should you start?
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AI
AI in the service provider space today is primarily focused on machine learning — a branch of AI that focuses on the development of intelligent computer programs that can predict future events more effectively than humans. These types of programs autonomously train themselves using historical data and can self-improve when exposed to new data.
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Fiber Deep
Bandwidth usage of access networks (or the last mile) continues to grow as service providers are migrating to all IP services (IP Video, 4K Video, and other business services). Traffic from on-demand services also continues to skyrocket while total Internet usage increases 50 percent year over year. The steep increase in bandwidth demand is motivating cable operators around the world to migrate their access Hybrid Fiber COAX (HFC) network to a Distributed Access Architecture (DAA);doing so allows them to better compete with other fiber-based or over-the-top (OTT) service providers who already offer high-speed services that many of today’s existing HFC-based networks can’t support. Traditional methods of increasing bandwidth over HFC, such as adding Quadrature Amplitude Modulation (QAM), moving channels to DOCSIS, splitting nodes and other methods, will not be tenable in the near future.
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MVNOs…the term is so 1990s, right? Think again. Mobile virtual network operators have been around for nearly 20 years, and there’s a reason for that—they’ve found success in both niche and broad markets, in virtually every country in the world. Recent research published by Allied Market Research forecasts that the global market was valued $52 billion in 2016, and is projected to double, reaching nearly $103 billion, by 2023, growing at a CAGR of 10.6% from 2017 to 2023. In the United States alone, more than 100 MVNOs serve the market, utilizing the networks of AT&T, Sprint, T-Mobile, Verizon, BCE, Rogers and Telus to offer varying levels of service.
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SDN
2017 is becoming the year of software-defined networking (SDN) and network function virtualization (NFV). Boosted by early adoption from carriers such as AT&T, communications service providers (CSPs) are beginning to ramp investments in the NFV and SDN ecosystems to the tune of $158 billion by 2021, according to research firm Technology Business Research. The move to a more virtualized, cloud-based network architecture is seen by some as the first layer of the Digital Transformation, where a more open, flexible architecture includes tools such as data analytics and automation.
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SDN
2017 is becoming the year of software-defined networking (SDN) and network function virtualization (NFV). Boosted by early adoption from carriers such as AT&T, communications service providers (CSPs) are beginning to ramp investments in the NFV and SDN ecosystems to the tune of $158 billion by 2021, according to research firm Technology Business Research. The move to a more virtualized, cloud-based network architecture is seen by some as the first layer of the Digital Transformation, where a more open, flexible architecture includes tools such as data analytics and automation.
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SDN
It has been 25 years since Bruce Springsteen bemoaned the fact that although he had both cable and satellite television services, he also had “57 channels and nothin’ on.” For decades, communications service providers of all types – wireless operators, wireline operators, cable MSOs and others – have been telling consumer and business customers that more is better: more channels, more minutes, more data. But the push for more recently has been a “more” of a different sort: more personalized.
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IoT
As the “internet of things” market continues to gain pace, there are still significant challenges to be overcome for service providers as they look to solidify their position in the IoT ecosystem. IoT connectivity in and of itself is becoming a commodity, so service providers that want a piece of the pie will need to look beyond simply providing the pipe and instead begin looking into the applications and services their customers are demanding, both on the business front and on the consumer side.
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Recruiting
As the fall semester begins, that can only mean one thing for college students: their school’s Career Fair is right around the corner. College Career Fairs, also referred to as Job Fairs or Career Expo’s, are students’ first glimpse at companies, giving them a chance to interact with potential employers and learn about the opportunities available to them.
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IoT
The Internet of Things (IoT) is here and is growing faster than the blink of an eye. Today it has the potential to simplify life’s everyday tasks; tomorrow it will drive your car. This is a major, but exciting change to our world, but of course we need to be weary of the potential dangers.
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IoT
Ever been worried about your home or a loved one when you’re not around? We all have. In today’s rapidly transforming digital world, you can remotely monitor and manage what matters most: home appliances, family, your front door, air quality levels, health and wellness— almost anything you want.
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Consulting
The Process - the (usually) invisible yet crucial underlying matrix that guides us through our daily and also business lives; it can be found “everywhere” whether you're making a cup of tea or managing a complex order flow, it is always necessary to understand and follow the best path(s) towards the desirable outcome.
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OTT
Telecommunications operators have long ruled the market in Latin America, and the situation in the past has been described as near monopolistic. However, over the past few years, a new breed of competitor has emerged to put pressure on the traditional operators’ business models: over-the-top players.
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Business Development
To most people outside of the inner circle of telecom, the word telecommunications and details about its systems mean close to nothing. Folks love talking about their phones and computers and all the devices they use. They even love to talk about all the tweets they read and Instagram photos they’ve looked at. What they don’t realize (or forget) is that the Internet is what allows all these things to happen.
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Business Development
As a society, we collect an awful lot of data: about people, about processes, about things. The volume, variety and velocity of Big Data is growing exponentially, and over the next 10 years, global traffic is predicted to reach over 100 trillion gigabytes.
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Big Data
The Latin American market is large, complex and full of contrasts. Latin America cannot be seen as one single region while defining a market strategy; rather it is characterized by a set of countries with major differences in specific political, economic and social aspects, each with their own customs and habits.
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Consulting
As systems become increasingly intelligent, companies are able to collect extraordinary amounts of data about their products and their customers. The term “big data” emerged several years ago to describe this large volume of both structured and unstructured data. But it’s not the volume of data that’s important, rather, it’s what companies do with the data that matters
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Big Data
Over the past few years, Next Generation Network migration has been one of the most popular topics in the Communication and Media industry. Those carriers initially reluctant to consider and start the migration process are beginning to feel a true sense of urgency as the competitive market continues to transform and grow.
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Business Development
We hear a lot about Big Data, but data alone is virtually useless unless organizations can extract meaning from the volumes of data collected by their systems. For communications service providers (CSPs), Adaptive Customer Management (ACM) has emerged as a technology that service providers can use to gather data about customers and key processes, match that data with customer behavior and context and in turn, improve the customer journey by creating better customer experiences that lead to increased revenue for the CSP.
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Business Development
Your phone isn’t the only thing that’s smart. With the majority of the world’s population residing in urban areas, it is becoming more and more crucial for cities to become “smart.” Imagine that your city can talk to you, tell you which route to take to work, which route to avoid, where to park your car, etc.
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Business Development
Despite its slow regional economic growth and uncertain regulatory landscape, Latin America continues to show substantial opportunities now and in the future. These opportunities are due to the increasing adoption of affordable smartphones, a stronger demand for mobile data subscriptions and the expansion of 4G-LTE for speed and 3G for coverage.
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Recruiting
Congratulations! You made it to the interview phase of the job application process. You’ve probably already sent in your application and the hiring manager has already reviewed your resume. Now it’s time to sell yourself and seal the deal.
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Business Development
Big Data is growing exponentially, as consumers demand more content, more speed and more data. Big Data is everywhere and it is inevitable. It ranges from suggesting what movie to watch on Netflix to predicating national tragedies. Whether you realize it or not, as consumers, Big Data surrounds us everywhere, ultimately influencing decisions that we make every day.
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IoT
The “Internet of Things” is here and it’s moving quickly. Market forecasts aside, you only need to look around to see connected devices in play – smart meters from utilities, smart traffic lights and parking spaces used by municipalities, smart water management systems used by agriculture, golf courses and others, pressure and flow monitoring systems in the oil and gas industries … the list goes on and on.
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IoT
Machine-to-machine communications (M2M) and the Internet of Things (IoT) are completely changing business and consumer relationships in virtually every industry. Our coffee machines, washing machines and printers now have the ability to sense when we are running low on supplies – and automatically re-order our favorite products.
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Business Development
Forrester revealed that if a consumer has a poor experience, 89% are willing to switch providers. This statistic alone indicates how important it is to keep your customers happy. CEM is crucial for all businesses and is a strategy that calls for careful planning, process changes and technologies.
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Big Data
In 2001, the analyst firm MetaGroup (now Gartner) introduced us to the 3Vs of 3D Data: Volume, Velocity and Variety. Fifteen years on, Big Data is now on everyone's priority list. It continues to be an area of very active research and development across every portion of the telecom ecosystem.
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Business Development
The 2016 Consumer Electronic Show (CES) was one for the books. This was my first CES and I already can’t wait until next year! Having a first-hand sneak peek into the latest technology before it’s even on the market was extremely rewarding, exciting, but also overwhelming at times.
Discover moreWhile Latin American markets overall are showing slow regional economic growth, one bright spot is the Latin America telecom landscape, which is emerging as one of the world’s fastest-growing markets. Despite an uncertain regulatory environment, Latin America continues to show substantial opportunities, especially in the wireless realm.
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