Privacy Policy

Effective: July 10, 2026

Excelacom (“Excelacom”) respects your privacy and is committed to protecting your Personal Data when using our website, services, or when you otherwise interact with us online or in person (collectively our “Services”). By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree to our Privacy Policy, you may not use our Services.

We collect certain Personal Data from you or about you when you use our Services. Our practices regarding the collection and use of Personal Data are described below.

Personal Data that We Collect

The information we collect may include:

  • Identification information, such as your name, job title and company name.
  • Contact information, such as email address, phone number, and address.
  • Transaction Data, such as the products and services purchased from us.
  • Technical Data, including internet protocol (“IP”) address, cookies, java script, web beacons, clear gifs, HTTP headers, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
  • Usage Data including the content and features you use or view on the Services, how you navigate through the Services.
  • Marketing and Communications Data including your communication preferences in receiving information from us.

How We Use Your Personal Data

We may use your Personal Data for the following business purposes:

  • To provide our Services.
  • To respond to your inquiries, including requests for information.
  • To perform a contract that we have entered into with you.
  • To protect the security and integrity of our Services.
  • To comply with our legal and compliance obligations.
  • For analytics and marketing purposes.
  • To conduct surveys to understand your interests.
  • In connection with the sale, merger or reorganization of our business.

How We Share Personal Data

We may disclose Personal Data for the business purposes listed above with the following entities:

  • Vendors and Service Providers. We may disclose your information to service providers who assist with our business operations. These third parties are authorized to use your Personal Data only as necessary to provide these services to us.
  • Affiliates and Subsidiaries.
  • Third Parties for Legal Reasons. We may share Personal Data when required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to comply with such legal process, or to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • Third Parties in the event of a sale, merger or reorganization of our business.
  • Otherwise as directed by you.

How We Use Digital Technologies

We may use online identification technologies, such as cookies, web beacons, or pixels in connection with the website. We may also use first party and third-party cookies to improve our website and your experience using our website, and to deliver tailored content to visitors. This information may be shared with our analytics and marketing partners.

You may customize your cookie settings via the cookie banner. All cookies, except those that are strictly necessary for the website to function may be enabled or disabled at your choice. If you disable the use of certain cookies, some features of the website may not be available to you.

Legal Basis for Processing Personal Data Under the GDPR: If you are located in the European Economic Area (EEA), our legal basis for collecting and using the Personal Data described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

We may process your Personal Data because we need to perform a contract with you, you have given us permission to do so, the processing is in our legitimate interests and it is not overridden by your rights, and/or to comply with the law.

Where we Process Your Personal Data

We provide our Services from the United States and other locations. By using our Services, you are transferring your Personal Data for processing to the United States, a country not designated by the European Commission to offer adequate protection of Personal Data. Where your Personal Data is being transferred pursuant to a contract, we implement an approved data transfer mechanism, such as Standard Contractual Clauses, which provide additional safeguards for Personal Data. We also uses appropriate security measures consistent with GDPR requirements.

Your Rights

Depending on where you are located, you may have certain rights relating to your Personal Data. These may include:

  • Right to know and access the Personal Data we have collected from you.
  • Right to delete your Personal Data, subject to certain limitations.
  • Right to correct inaccurate or incomplete Personal Data.
  • Right to object to our processing of your Personal Data, or restrict certain processing activities.
  • Right to withdraw consent. Where we rely on your consent to process your Personal Data, you have the right to withdraw your consent at any time.

To exercise your rights, please submit a verifiable consumer request to us by either:

The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected the Personal Data or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Data if we cannot verify your identity and confirm the Personal Data relates to you.

Retention of Personal Data

We will only retain your Personal Data in identifiable form for as long as needed for the purposes for which it was collected. In determining retention periods, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data.

Security

We are committed to processing your Personal Data in a secure manner and have implemented technical and organizational measures to safeguard your data. We use commercially reasonable safeguards designed to promote the security, integrity and privacy of your Personal Data.

Links To Other Websites

The website may contain links to third-party websites not owned or controlled by us. We are not responsible for the privacy policies of any third-party websites which users may access through a third-party link. These third-party websites may have privacy policies that differ from this Privacy Policy. We are not responsible for the privacy practices of such other third-party websites. You should read the privacy policies of each site you visit to determine what information that site may be collecting about you and how they intend to use such information.

Children’s Privacy

Our Services are intended for adult use only. We do not direct our Services to children less than 18 years old and children are not eligible to use our Services. Nor do we knowingly collect Personal Data from children. By using our Services, you represent and warrant that you are at least 18 years of age.

Updates to our Privacy Policy

From time to time, we may update this Privacy Policy. When we make a change to our Privacy Policy, we will update the date at the top of the Privacy Policy. Your continued use of our Services after we update the Privacy Policy is your consent to the updated Privacy Policy. If any updates are material, we will provide notice as required by applicable law.

Contact Us

Please contact us if you have any questions about this Privacy Policy or our privacy practices.

privacy@excelacom.com

Privacy Notice for California Residents

This section of the Privacy Policy only applies to California residents. If you are not a resident of California, this section does not apply to you.

This section of our Privacy Policy serves as a Notice at Collection (“California Privacy Notice”). It supplements the information contained in our general Privacy Policy.

Categories of Personal Data Collected

We may collect the categories of Personal Information from or about you as described in “Personal Data We Collection” section of our general Privacy Policy.

Purpose for Collection

We may use the Personal Data we collect from or about you for the business purposes listed in “How We Use Your Personal Data” section of our general Privacy Policy.

How We May Share Personal Data

We may share the Personal Data we collect from or about you with the categories of entities listed in “How We Share Personal Data” section of our general Privacy Policy.

Sale or Sharing of Personal Data

As described in our general Privacy Policy, we may use first party and third party digital technologies including online identifiers to perform online analytics and marketing. We may disclose these online identifiers with our analytics and marketing partners.

For California residents, the disclosure of your online identifiers to these partners may be considered a “sale” or “sharing” of your information as defined by applicable laws. You have the right to opt-out of this use.

These digital technologies are only enabled with your consent. If you later wish to revoke such consent and exercise your right to opt-out of the sale or sharing of your Personal Data, you may reject these categories of technologies via our cookie settings tool found in the cookie banner. We also process Global Privacy Control (GPC) signals as valid requests to opt-out of the sale or sharing of Personal Data.

Retention

We may retain Personal Information only for as long as reasonably necessary to fulfill the purposes for which it was collected and used, as described in “How We Use Your Personal Data” of our general Privacy Policy.

Other California Privacy Rights

California’s “Shine the Light” law permits users of our website that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To request relevant information, please send an email to us at [privacy@excelacom.com].