Success Stories

Challenges

This client's legacy billing and PRM systems did not support the business strategy. As a result, they wanted to implement a new system that aligned with their new plan.

Benefits

• Saved this organization time and internal resources, which allowed them to focus on their core business.
• Excelacom's objective perspective and thought leadership ensured that the chosen vendor aligned with business requirements and market offerings.

Solutions

We provided Productized Solutions and Professional Services, including:

• Defined the business requirements for the solution and identified potential vendors.
• Managed the end-to-end Request for Proposal (RFP) process.
• Evaluated several vendors utilizing the eTOM Business Process Framework.
• Delivered a vendor recommendation.